FAQ
Quick answers to common questions
Are the Apps Native or using Websviews?
Each Android and iOS app are 100% Native. We do not use WebViews inside the app build.
Do i get Source Files?
Once you render you will receive and APK and an IPA ready for distribution.
Why are there multiple levels of support?
All of our subscriptions/memberships come with general ticket system support. However some users want special attention and help. In these cases we have to expand our staff because we actually hire dedicated reps that are assigned to a member who has opted for special attention.
How can i request an integration that currently does not exist?
Our integrations are decided on by all of the users. We allow our users to vote on integrations. We have 3 integration teams. When an integration is finished, they move on to the next integration with the highest votes. If you need an Integration ASAP, you can use our Integration Service to skip to the head of the line and have the integration started immediately.
Can i get a refund if my app is rejected from the Android or Ios platforms?
Each Android and iOS app are 100% Native. We do not use WebViews inside the app build.
So what is your refund policy?
Because we do offer a never ending FREE TRIAL, we maintain a very strict NO REFUNDS policy. However you man Cancel your subscription at any time inside your user account.
During my free trial, will i be able to render out a full app?
Yes! When using the Trial Membership, you will be able to use all integrations as render out a usable APK and IPA that can be run and tested on your phone. However all trial apps are watermarked as “TEST” so deploying them on the open market will not be possible. You will need to upgrade to a paid membership to be able to publish the app on Android or iOS markets.
What happens to my files if i cancel my subscription?
Each subscrion is linked to your specific app. You will need a subscription per app that you plan to build and deploy. Since each individual subscription is linked to an app, you can start and stop subscriptions per app with out affecting your other apps.
What happens to my files if i cancel my subscription?
Once a subscription for a specific app is canceled our system purges/deletes all the files. So please be careful when canceling, as we are not able to recover purges/deletes files.